HOSPICE SUPPORT CARE SERVICES

Tier H1 — Gentle Hospice Care (Presence)

Minimum: 4 hours per visit

    • Companion-level care with increased attentiveness

    • Medication administration (per physician instructions, with documentation)

    • Light comfort care and environmental support

    • Observation of condition changes

    • Communication with family as needed

    • No intensive or continuous coverage

  • Increased decline or need for continuous or proactive care.

Tier H2 — Hospice Support (General) (Advocacy)

Minimum: 4 hours per visit

  • Extended or continuous bedside presence

    • Comfort care (repositioning, hygiene support, environmental calm)

    • Coordinated support for mobility needs (including 2-person assist when required)

    • Proactive communication with hospice teams, facility staff, and family

    • Monitoring condition changes and escalating concerns

    • Emotional support for both patient and family

    • Full continuation of Tier 2 services

    • Coverage for most hospice care needs, including light support for Alzheimer’s and dementia patients*

    • We are no longer just assisting, we are actively advocating

    • We are operating in a dynamic, changing condition environment

    • Family communication becomes a core responsibility

  • Rapid decline, active transitioning, or need for continuous 24/7 support.

Tier H3 — Final Phase Support (Full Responsibility)

Structure: 24/7 Coverage Flat-rate engagement

    • This is not hourly care.

    • This is managed, continuous, end-of-life support.

    • Coordination responsibility

    • Scheduling complexity

    • Emotional labor

    • Availability and responsiveness

    • End-of-life expertise

    • 24-hour / 7-day care coverage and coordination

    • Continuous bedside presence

    • High-touch comfort care and vigilance

    • Real-time communication with family and care teams

    • Oversight of caregivers and scheduling

    • Support during the active transition phase

  • Observable decline, new diagnosis, or increased need for physical assistance.

Billing Note:

Minimum: 4 hours per visit

Alzheimer’s & Dementia Care Notice

Patients experiencing advanced Alzheimer’s or dementia may exhibit behaviors such as agitation, aggression, or resistance to care.

In these situations:

  • Care may require additional or specially qualified personnel, which may result in adjusted rates

  • We will make every reasonable effort to continue providing care and support

  • However, Servants of Grace Care reserves the right to decline or discontinue services if

  • behaviors create an unsafe environment for caregivers

  • “Thank you for taking such great care of my Dad, we don't know what we would have done without you!”

    -- Former Care Family

  • “I thought we were buddies!!”

    -- Former Care Client

  • “You are the best care manager we have ever seen at our facility!”

    -- Care Facility Charge Nurse

My parents need Hospice Support care!

Servants of Grace Care is not a hospice provider. We provide private caregiving and end-of-life support that complements hospice services, offering additional presence, assistance, and family support when it is needed most.

Looking for trusted elder care for an aging parent?
Tell us what your family needs, including in-home senior care, companionship, personal support, facility-based care, hospice support, and end-of-life care.